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Review Detail

 
RegZooka
 
RegZooka
Overall rating 
 
4.5
Features 
 
4.0
Quality 
 
5.0
2012-02-17 17:11:54 JMills
Reviewed by JMills

first to review...great product

My registry has been thoroughly cleaned and I can tell when the computer is starting up, when I have to run several programs at once and when I'm online. Everything is faster. Nothing shuts down without my say so and I'm a very happy guy.

Detailed Ratings

Pros
24 hour customer service is based in the US. I have a really hard time dealing with computer technical issues so this is really important for me. It's hard enough for me to understand technical instructions when I can communicate with the representative on the phone easily. When the communication is difficult...getting stuff down on my computer is impossible. I run into the difficult communication thing every time I have to call in to Dell tech support and there is nothing more frustrating. Those experiences just went to show how easy it was to talk to the Zooka phone reps.
Cons
I did have to call in once because the program wasn't able to automatically fix an error it found. But that's the point of the 24 hour phone lines, I guess. They accessed my computer remotely and took care of it on the spot.
Recommend?
Yes
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